One Month Time for Revocation
Your right of revocation and our voluntary returns guarantee give you one month time for examining ordered products
Avalon's Treasury - Jewelry, Gems & Minerals
One Month Time for Revocation
1. If you don't like the piece of jewelry...
If contrary to our expectations the ordered items don't meet with your approval you can simply cancel your purchase without giving reasons and we will refund the purchase price and the (attributable) standard shipping fees of the items.
From the time you have received our delivery you have a whole month to see for yourself the quality of the ordered products. To exert your right of revocation you only have to send us an email, fax or letter or to call us before the end of this month telling us that you don't want to keep the item - if you want to you can also use our model revocation form for this statement. The revocation and the returned products have to be sent to:
|Name: ||Avalon's Treasury |
Schneitler & Weiss GbR
Dr. Clemens Schneitler & Dr. Christian Weiss
|Address: ||Waldstr. 14, 83395 Freilassing, Germany |
|Telephone Number: ||+49-8654-457 9623 1 |
|Fax Number: ||+49-8654-457 9623 9 |
|Email Address: ||info@AvalonsTreasury.com|
To save costs and time and to increase the safety of the returns we would ask you to use a postage-paid and registered mail for sending back products within 14 days after your revocation - you have to bear the cost of returning the goods by yourself, but we will not only refund the purchase price but also the (attributable) shipping fees of the standard shipping. If you selected the more expensive delivery methods COD or Express unfortunately we cannot refund the additional cost arising out of this choice.
Apart from that we ask you to look after the items you want to return (the same way you would treat products in a store) and to add all product parts (like package, chain, ...) to the return. Otherwise we unfortunately have to reduce the refund by the loss of value - after all we must be able to resell the item!
As soon as we have received your returned items or a corresponding evidence that you have sent back the goods (and not later than fourteen days after your revocation if we receive back the goods earlier) we refund the purchase price and the (attributable) standard shipping fees: If you paid by bank transfer or COD we transfer the money to your banking account (therefore please tell us your account data in the course of your revocation), if you paid by credit card we transfer the money to your card.
2. How long is revocation period?
With many online shops you only have 14 days to return items you don't like. Since we are sure that the design and quality of the items we sell will be appreciated by our customers we have voluntarily extended the period to a whole month - you therefore have plenty of time to test the items before you must decide to keep them.
3. What items are included in the right of revocation?
Many shops exclude the return of products that were manufactured according to the customer's wishes - with us you can return all items if you don't like them, including pieces of jewelry where you chose the gem to be set or rings with your personal diameter!
4. This is the part of our terms and conditions containing our revocation policy and our voluntary returns guarantee:
Right of Revocation
The buyer shall be entitled to revoke this contract within fourteen days without stating reasons.
The revocation period is fourteen days and begins with the day the goods were received either by the buyer or a third party, other than the carrier and indicated by the buyer.
In order to exercise his right of revocation the buyer shall inform us (Avalon's Treasury - Schneitler & Weiss GbR, Dr. Clemens Schneitler & Dr. Christian Weiss, Waldstr. 14, 83395 Freilassing, Germany, Tel.: +49-8654-457 9623 1, Fax: +49-8654-457 9623 9, Email: info@AvalonsTreasury.com) using a prominent statement (e.g. a letter sent by mail, a fax or an email) about his decision to revoke this contract. The buyer can use our model revocation form for this statement but this is not required.
It is sufficient for the observance of the revocation period if the buyer dispatches his notification concerning the exercise of his right of revocation before the expiration of the revocation period.
Consequences of the Revocation
If the buyer revokes this contract we shall pay back all payments we have received from him including shipping fees (except additional costs that arose because the buyer chose a different kind of shipping than the economical standard shipping offered by us) immediately and not later than fourteen days beginning with the day we received the notification concerning his revocation of this contract. We will use the same payment method for this payback the buyer used for the original transaction unless we explicitly agreed on something different with the buyer; in no case fees are charged to the buyer for this payback. We can refuse the payback until we have received back the goods or until the buyer has provided evidence that he has sent back the goods whichever is earlier.
The buyer shall immediately and in any case not later than fourteen days beginning with the day he informed us about the revocation of this contract send back the goods or hand them over to us. This period is observed if the buyer dispatches the goods before the expiration of the period of fourteen days. The buyer shall bear the direct cost of returning the goods. The buyer only has to pay the potential deterioration of goods if this deterioration is traced back to dealings that are not necessary in order to inspect the quality, properties and functionality of the goods.
Our Voluntary Returns Guarantee:
Without prejudice to the buyer's statutory rights, we provide the buyer with the following voluntary returns guarantee:
The buyer can return all products we sell to us (Avalon's Treasury - Schneitler & Weiss GbR, Dr. Clemens Schneitler & Dr. Christian Weiss, Waldstr. 14, 83395 Freilassing, Germany, Tel.: +49-8654-457 9623 1, Fax: +49-8654-457 9623 9, Email: info@AvalonsTreasury.com) without stating reasons in order to revoke his contract within 30 days beginning with the day the goods were received either by the buyer or a third party, other than the carrier and indicated by the buyer if the products are complete and are in an unused and undamaged condition.
If the buyer returns products according to this voluntary returns guarantee, we will refund the purchase price paid by him including the standard shipping fees of his original order except additional costs that arose because the buyer chose a different kind of shipping than the economical standard shipping offered by us. The buyer shall bear the direct cost of returning the goods. The payback will be made not later than fourteen days beginning with the day we received back the goods or until the buyer has provided evidence that he has sent back the goods whichever is earlier. We will use the same payment method for this payback the buyer used for the original transaction unless we explicitly agreed on something different with the buyer; in no case fees are charged to the buyer for this payback.
This returns guarantee does not affect the statutory rights of the buyer and therefore does not affect your right of revocation as described above.
|Legal Notice: |
Schneitler & Weiss GbR
Waldstr. 14, 83395 Freilassing, Germany
Tel.: +49-8654-457 9623 1, Fax: +49-8654-457 9623 9
Dr. Clemens Schneitler and Dr. Christian Weiss
Tax ID: 105/176/40803, VAT identification number in
accordance with § 27 a VAT Act: DE230625103
Information about the Online Dispute Resolution Platform: The EU commission has created an internet platform for the extrajudicial settlement of disputes concerning contractual obligations between customers and merchants arising from online contracts (the so-called "ODR platform") which is accessible via the following link: http://ec.europa.eu/consumers/odr
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Jewelry, Gems & Minerals